Form missing from "my forms"

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    audabee
    Asked on February 24, 2014 at 12:25 AM

    Hi,

    weird one here: this form is missing from both my and user's list

    I thought at first it might've been archived, but it's not and it doesn't appear when searched.

    help!

    https://secure.jotform.co/form/33516848702862

  • Profile Image
    ashwin_d
    Answered on February 24, 2014 at 02:12 AM

    Hello audabee,

    Upon checking your account, I found this form to be very much in your account. Please see the screenshot below:

    If you are still unable to see this form in your account, you may like to clear your browser cache. The following guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!

  • Profile Image
    audabee
    Answered on February 24, 2014 at 02:15 AM

    Well, that's embarrassing! Thank you, Aswhin!!! It never occured to me that she gave the form a (non descriptive) non-helpful title.

    Now I've just got to figure out why it's not appearing in the sub user's account (the sub user created the form) and I'm happy.

  • Profile Image
    ashwin_d
    Answered on February 24, 2014 at 02:19 AM

    Hello audabee,

    You are welcome.

    I'm very pleased that I was able to help you.

    Do get back to us if you have any questions.
    Thank you!