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    form does not calculate total despite checking it.

    Asked by Donovan  on February 24, 2014 at 12:37 AM



    I'm trying to create an order purchase form with the payment widget so as to calculate payment total for my customers on the form. However, when i copy the code from jotform to my squarespace website, the total does not calculate on the form. Please advice. 

    Secondly, i tried creating categories on my form but once i paste the code over to squarespace, there are problems with the form. It is too squashed up together and the form collapse is lost. 

    Thank You. 

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    JotForm Support

    Answered by ashwin_d on February 24, 2014 at 02:42 AM

    Hello Donovan,

    It seems that there are some code conflict between your form scripts and the other scripts or JS / jquery library of your web page. That is the reason your page break or the calculation scripts are not working.
    I would suggest you to please embed your form using your form's iFrame embed code. The following guide should help you grab iFrame embed code :  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
    Hope this helps.
    Do get back to us if you have any questions.
    Thank you!