What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form does not calculate total despite checking it.

    Asked by Donovan  on February 24, 2014 at 12:37 AM

    Hi, 

     

    I'm trying to create an order purchase form with the payment widget so as to calculate payment total for my customers on the form. However, when i copy the code from jotform to my squarespace website, the total does not calculate on the form. Please advice. 

    Secondly, i tried creating categories on my form but once i paste the code over to squarespace, there are problems with the form. It is too squashed up together and the form collapse is lost. 
    https://deimosath.squarespace.com/new-page-1 

    Thank You. 

    Page URL:
    https://deimosath.squarespace.com/new-page-2

    calculate total JotForm purchase create payment total
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 24, 2014 at 02:42 AM

    Hello Donovan,

    It seems that there are some code conflict between your form scripts and the other scripts or JS / jquery library of your web page. That is the reason your page break or the calculation scripts are not working.
    I would suggest you to please embed your form using your form's iFrame embed code. The following guide should help you grab iFrame embed code :  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
    Hope this helps.
    Do get back to us if you have any questions.
    Thank you!