Remove reCaptcha in the Form

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    lilliwalsh
    Asked on September 23, 2021 at 04:10 PM
    Yep this is working now. Another support question - how can we remove the reCaptcha at the end of the survey? We will have one person filling in this form on behalf of lots of delegates at an event and the reCaptcha slows things down massively. Any advice on this please?
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    Jovanne_A
    Answered on September 23, 2021 at 04:14 PM

    Hi,

    Please note that we have an anti-spam measure in place. The captcha is only asked when we detect unusual traffic from the IP or if the system detects that the submissions are suspected to be coming from a bot, the reason why it asks for it to verify that the one making the submissions is indeed a human. 

    Can you please tell us which network you are connected to? Do you often get mass submissions using one IP address?

    Please let us know.

    Thank you.