What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i will like to know what the 100MB limitation means

    Asked by liltrig3 on July 12, 2011 at 08:21 AM

    I am new to jotform and i am looking forward to using it on my upcoming website. I see this product have great potential.


    On the pricing page, the free account  has Available Space 10 MB =100 MB. I do not understand this.

    does it mean if 10 visitors upload stuff totalling 100 MB in a day using my form then no one else can upload anything?


    WIll like to know

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    JotForm Support

    Answered by abajan on July 12, 2011 at 08:52 AM

    Hi liltrig3

    "Available Space 10 MB =100 MB" means that whereas before only 10 MB (megabytes) of upload space was available in Free accounts, it is now 100 MB. Please see this blog post.

    Your account limit is 100 MB. So, when the total size of all uploads reach that limit, your forms will not be able to accept any more. It has nothing to do with if that limit is reached within an hour, day, week, month, year or any other period of time. Moreover, unlike submission quotas which are reset monthly, available upload space is not reset. In order to regain space, old submissions will need to be saved to your computer (assuming you want to keep them) and then deleted, as in your JotForm account, files cannot be deleted separately from the submissions via which they would have been sent.

    If you need additional clarification, by all means let us know. We will be glad to explain the subject further.

    ~ Wayne