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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not opening - going to Jotform Welcome Page

    Asked by DaveBoliek on July 12, 2011 at 09:24 AM

    Hi guys,

    Could you check this form for me?  I've emailed it to a couple of folks and when they try to open it, it comes us as the Jotform Welcome Page... inviting them to try the service.  It works fine on my computer using Firefox, IE and Chrome.  Can't get it to work on my wife's computer using the same three browsers.  I haven't put this in a web page yet.  One of the folks to whom I emailed it tried again and it worked for her.  What kind of magic have I put into this poor form that causes it to vanish?


    Thanks a lot,


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    Answered by allanftd on July 12, 2011 at 11:16 AM

    Hi Dave,

    Thank you for sharing your concern with us. Could you please use this URL instead - http://www.jotform.com/form/11915111280.

    Please try it and let us know if it works for you or not. Thank you for using JotForm!


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    Answered by DaveBoliek on July 12, 2011 at 05:18 PM

    Well, freakin DUH!  Sorry, I should have examined the link more closely and caught the screwup.  Thanks for the help, Allan.