What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I downgrade my account?

    Asked by dquisenberry on July 12, 2011 at 10:52 AM

    I cannot find out where to downgrade my account.  It only shows an upgrade option.

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    Answered by allanftd on July 12, 2011 at 11:08 AM

    Hi dquisenberry,

    I was able to check our member database and saw that you have successfully submitted your request for download. Effective 2011-07-13, your JotForm account will be downgraded to the Free account.

    Please let us know if you need further assistance. Thank you for using JotForm!

    JOTFORM SUPPORT