What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Impossible to sign up

    Asked by Gourdain on July 12, 2011 at 10:57 AM


    The username tab to create an account on JotForm is invalid. If I close the window, will my form be lost without any account?

    Best regards.

    Benoist Gourdain

  • Profile Image

    Answered by allanftd on July 12, 2011 at 11:27 AM

    Hi Benoist,

    Thank you for your message and we apologize for the inconvenience with the sign up page. This is actually one of the priority issues in our to do list, and I actually tried to use the signup page and did nto have any issues with the username field. Kindly try again, maybe use another web browser, and let us know if it works this time or not. Don't forget to use te same email address (your @acb-xerox.com email address) so that any forms that you made as a guest user will be carried over to your Free or Paid JotForm account.

    Please let us know if we can be of further assistance. Thank you again for your interest in JotForm!