What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Feature request. Allow exclusion of empty fields to apply in edited emails.

    Asked by NRCsupport on February 24, 2014 at 10:53 AM

    It would help me greatly if the optional exclusion of empty fields could be applied to edited response and notification emails, as well as to ones with the full original field table.

    This would enable me to replace 8 different response emails by a single one. It would also meet my previous request of being able to exclude hidden fields.

    Emails Feature Request hidden table different
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    Answered by Carina on February 24, 2014 at 11:19 AM

    I have forwarded this suggestion to our development team. They will analyse it and decide the priority of implementation.

    Thank you for your input.

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    Answered by NRCsupport on February 24, 2014 at 11:39 AM

    Thank you very much. I look forward to hearing more in due course.

    I really love your product, and am very impressed by the speed of response here.

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    Answered by Carina on February 24, 2014 at 11:51 AM

    We are very glad to hear it. 

    Feel free to contact us when you need support.

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    Answered by NRCsupport on November 05, 2015 at 12:11 PM

    Was any progress ever made on this?

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    JotForm Support

    Answered by Mike on November 05, 2015 at 02:25 PM

    The request is marked as nice to do, but unfortunately, we cannot provide any ETA for when it will be implemented.