What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Help: My form is disabled for exceeding the limit SSL submissions, but the form is not marked safe form

    Asked by isabmiran on February 24, 2014 at 01:32 PM


    I do not understand because I've exceeded the limit of SSL submissions, if my forms are not marked as such.

    No doubt that his is a great tool, and I am interested in short term gain larger package, but not right now because I'm in a design phase of my business schemes.

    I appreciate your understanding and support so that my forms are unaffected

    Best regards.

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    JotForm Support

    Answered by TitusN on February 24, 2014 at 02:18 PM


    I have reset your submission limits - so you can continue testing your forms. 

    SSL submission count when you use your form through a https://..... link as opposed to a http://jotform....

    Do you have your forms embedded on your website? Could you share the link so that we can advice?

    In the meantime, the following links will not count-up your ssl limit:

    1. http://www.jotform.co/form/32918652199870

    2. http://www.jotform.co/form/40438470010846

    3. http://www.jotform.co/form/33379193495871

    If you hit a bump, let us know.


  • Profile Image

    Answered by isabmiran on February 25, 2014 at 10:00 PM
    First of all, I appreciate your kind response.
    I will consider for hits on my forms are as http:// instead of https://,
    for now I dont have embedded the form in a web page, I'm just driving a
    link, in the future, probably well will be.
    Best regards.
    2014-02-24 13:18 GMT-06:00 JotForm Support Forum :
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    JotForm Support

    Answered by ashwin_d on February 26, 2014 at 01:00 AM

    Hello isabmiran,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!