Help: My form is disabled for exceeding the limit SSL submissions, but the form is not marked safe form

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    Asked on February 24, 2014 at 01:32 PM


    I do not understand because I've exceeded the limit of SSL submissions, if my forms are not marked as such.

    No doubt that his is a great tool, and I am interested in short term gain larger package, but not right now because I'm in a design phase of my business schemes.

    I appreciate your understanding and support so that my forms are unaffected

    Best regards.

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    Answered on February 24, 2014 at 02:18 PM


    I have reset your submission limits - so you can continue testing your forms. 

    SSL submission count when you use your form through a https://..... link as opposed to a http://jotform....

    Do you have your forms embedded on your website? Could you share the link so that we can advice?

    In the meantime, the following links will not count-up your ssl limit:




    If you hit a bump, let us know.


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    Answered on February 25, 2014 at 10:00 PM
    First of all, I appreciate your kind response.
    I will consider for hits on my forms are as http:// instead of https://,
    for now I dont have embedded the form in a web page, I'm just driving a
    link, in the future, probably well will be.
    Best regards.
    2014-02-24 13:18 GMT-06:00 JotForm Support Forum :
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    Answered on February 26, 2014 at 01:00 AM

    Hello isabmiran,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!