What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Am I using the Conditions email responder correctly?

    Asked by FundamentalMedia on February 24, 2014 at 02:24 PM

    I have created an email that I would like to send to form submitters based on certain conditions. When the conditions are met, I would like to have this email sent to the address existing in the "Email" field of the form. I set this up, but just need to verify that I have configured it properly. Can you take a look at the attached screenshot and let me know? Thanks.

    Page URL:
    http://www.awakeamericaonline.org

    Screenshot
    email thanks attached and
  • Profile Image
    JotForm Support

    Answered by TitusN on February 24, 2014 at 03:05 PM

    Hello,

    Thank you for contacting us.

    I checked your form (http://www.jotform.com/32825133820852) and I could only find one email field on the form.

    Your configuration is OK, however, the email field identifying tag is {email7} - go ahead and change to that value.

    Please lt us know if you hit a bump.

  • Profile Image
    JotForm Support

    Answered by TitusN on February 24, 2014 at 03:08 PM

    Sorry, forgot this:

    How to get the ID:

  • Profile Image

    Answered by FundamentalMedia on February 24, 2014 at 03:25 PM

    Thanks, I'll make that change!