Disabling reCaptcha

  • InfoInfo771
    Asked on September 25, 2021 at 4:12 PM

    Hi,

    Until recently staff members have been able to submit multiple forms without any issues. However now the reCAPTCHA appears after each form submission. This is not a required feature and I would like for it to be disabled please but cant seem to figure out how to do so.

    Any help with this would be greatly appreciated.

    Many thanks


  • Vick_W Jotform Support
    Replied on September 26, 2021 at 2:15 AM

    Hi there,

    I've requested our Reviewer's team to check your account. As soon as an update is available we will inform you here.

    Thanks

  • Vick_W Jotform Support
    Replied on September 28, 2021 at 1:16 AM

    Hi there,

    Unfortunately, the Captcha appearing when you press the submit button can not be removed from the free accounts. This is activated automatically by the phishing detection system.

    Thanks