- ShiroAsked on July 12, 2011 at 01:24 PM
I am having trouble adding multiple email addresses for form submissions. When I do a test after adding multiple email addresses seperated by commas only the first email address is getting the notification. I have taken a screen grab of the envelope in the email notifications step where you can see a comma seperating the email addresses. This envelope is very confusing, why do we need to fill in the "sender name and sender email" when we cannot possibly know that?
Ps I absolutely enjoyed creating the form and it was the easiest and most user friendly tool that I have ever used. It is just such a shame that the rest does not follow through as smoothly.
Please help me with this last step.
The people that I need the submission notifications to go to are different from the account creater/holder details.
- allanftdAnswered on July 12, 2011 at 02:26 PM
Thank you for your message. We're glad that you enjoy using JotForm!
To enter multiple email addresses as recipients of email notifications, please separate each email address with a comma and a space, like this:
firstname.lastname@example.org, email@example.com, firstname.lastname@example.org
I have made the necessary adjustments in your form so kindly test it again and let us know if it works this time or not.
Thank you for using JotForm!
- JotForm SupportNeilVicenteAnswered on July 12, 2011 at 05:21 PM
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