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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I add multiple email addresses for notification of form submissions?

    Asked by Shiro on July 12, 2011 at 01:24 PM

    I am having trouble adding multiple email addresses for form submissions. When I do a test after adding multiple email addresses seperated by commas only the first email address is getting the notification. I have taken a screen grab of the envelope in the email notifications step where you can see a comma seperating the email addresses. This envelope is very confusing, why do we need to fill in the "sender name and sender email" when we cannot possibly know that?


    Ps I absolutely enjoyed creating the form and it was the easiest and most user friendly tool that I have ever used. It is just such a shame that the rest does not follow through as smoothly.


    Please help me with this last step.

    The people that I need the submission notifications to go to are different from the account creater/holder details.

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    Answered by allanftd on July 12, 2011 at 02:26 PM

    Hi Shiro,

    Thank you for your message. We're glad that you enjoy using JotForm!

    To enter multiple email addresses as recipients of email notifications, please separate each email address with a comma and a space, like this:

    email1@site.com, email2@site.com, email3@website.org

    I have made the necessary adjustments in your form so kindly test it again and let us know if it works this time or not. 

    Thank you for using JotForm!


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    JotForm Support

    Answered by NeilVicente on July 12, 2011 at 05:21 PM


    Your response failed to display in the thread. If it is of any urgency and importance, please repost it in this link. We look forward to hearing from you soon. Thanks!