What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do you have an option for an auto-responder

    Asked by smcdesignsunlimited on February 25, 2014 at 03:25 AM

    I am not sure how to set this up. What I am wanting is when someone submits a form to my email, the person that filled out the form, I want them to be able to get a response email, Showing that I received their submission. How do I do this?

    Page URL:
    www.gonzalezcsr.com

    email
  • Profile Image

    Answered by datasphere on February 25, 2014 at 04:41 AM

    good morning! 

     

    Here is how you can add autoresponder:

     

    First go to the Setup&embed

    then Email alerts 

     

    and finaly the Add New Email

     

    Then you click on the Autoresponder Email  and in the popup Email wizard and click Next

     

    then you enter your email and name : be advised that  Jotform advices to select "noreply@jotform.com" as the Sender Email  to ensure that the auto-response is not identified by the recipient's email provider as a  spam!

     

     

    and here you can edit the autoresponder text and make a autoresponder template look as you wish.

    ie. to resemlbe more to your website design.

     

    You should always  add the "Sender E-mail"     (your business email) in your notification as this is pre-required for your notification  to work.

    as a Recipient e-mail you must select your clients email field from the form

    You have now finished making an autoresponder email !

    Just  " test email" and press Finish after successful testing as shown in the screenshot below:

     

    I f you like more info please visit Jotform support and knowledge base:

     

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

     

    Best wishes,

    Damir