Do you have an option for an auto-responder

  • Profile Image
    smcdesignsunlimited
    Asked on February 25, 2014 at 03:25 AM

    I am not sure how to set this up. What I am wanting is when someone submits a form to my email, the person that filled out the form, I want them to be able to get a response email, Showing that I received their submission. How do I do this?

  • Profile Image
    datasphere
    Answered on February 25, 2014 at 04:41 AM

    good morning! 

     

    Here is how you can add autoresponder:

     

    First go to the Setup&embed

    then Email alerts 

     

    and finaly the Add New Email

     

    Then you click on the Autoresponder Email  and in the popup Email wizard and click Next

     

    then you enter your email and name : be advised that  Jotform advices to select "noreply@jotform.com" as the Sender Email  to ensure that the auto-response is not identified by the recipient's email provider as a  spam!

     

     

    and here you can edit the autoresponder text and make a autoresponder template look as you wish.

    ie. to resemlbe more to your website design.

     

    You should always  add the "Sender E-mail"     (your business email) in your notification as this is pre-required for your notification  to work.

    as a Recipient e-mail you must select your clients email field from the form

    You have now finished making an autoresponder email !

    Just  " test email" and press Finish after successful testing as shown in the screenshot below:

     

    I f you like more info please visit Jotform support and knowledge base:

     

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

     

    Best wishes,

    Damir