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    Problem with SSL (https) when embedding the form on a Facebook Static HTML Tab

    Asked by franrcardenas on February 25, 2014 at 05:30 AM

    Hi,

    I created a form and embedded in Facebook with Static HTML Tabs, and it was working perfectly, but since a few days ago an SSL error is showed when trying to show the form (I changed the form url from http to https as it says in the documentation), and also when directly opening the form https://form.jotformeu.com/form/40233966089360

    Page URL:
    https://www.facebook.com/BrandeisClinicPrague?sk=app_190322544333196&a<br/>mp;ref=s

    Screenshot
    problem static html static jotformeu and
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    JotForm Support

    Answered by ashwin_d on February 25, 2014 at 07:26 AM

    Hello franrcardenas,

    I'm sorry for the trouble caused to you.

    Please use this URL https://secure.jotformeu.com/form/40233966089360 instead of https://form.jotformeu.com/form/40233966089360 and that should solve your problem.

    Do get back to us if the issue persists.

    Thank you!

  • Profile Image

    Answered by franrcardenas on February 25, 2014 at 08:49 AM

    Great! Now is working perfectly.

    Thanks!