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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    WHY ARE ALL MY FORMS DELETED?

    Asked by 1moreset on February 25, 2014 at 07:23 AM

    All of my forms are deleted but they still show the title on them when I go to my forms. However once I open them they say blank form...What is going on?

    Page URL:
    www.fflc.snappages.com

    My Forms all
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 25, 2014 at 09:27 AM

    Hi,

    I just checked 2 of your forms and I can view it here with all the fields.

    Please try to clear your broser's cache and recheck it again, it should be there. Nothing will happen to your forms unless you deleted it manually. It should stay forever on your account even when you upgrade/downgrade your account. They will remain unaffected.

    Do let us know if you're still having difficulties.

    Thanks!

  • Profile Image

    Answered by 1moreset on February 25, 2014 at 01:30 PM
    I am still having issues....when I go to my forms i see the list of forms...then i go to the desired form then it shows a blank form that is untitled...today is the first time I have had this problem and I do nothing different...
    1 More Set
    Roy Jackson, Owner, FFC
    1607 Lynchburg Turnpike
    Salem VA 24153
    http://www.1moreset.snappages.com
    http://www.fu6ionfit.snappages.com
    A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort. -Herm Albright
    Date: Tue, 25 Feb 2014 09:27:36 -0500
    To: roycpt@hotmail.com
    Subject: Re: WHY ARE ALL MY FORMS DELETED?
    ...
  • Profile Image
    JotForm Support

    Answered by KadeJM on February 25, 2014 at 02:54 PM

    Did you clear your browser cache as my colleague suggested or no? I am uncertain because you stated it's fine now and that you did nothing different. If no then are you using some sort of program that automatically clears your cache every so often? That could do the same and fix it also for when you revisit it making this appear to have suddenly come back. 

  • Profile Image

    Answered by 1moreset on February 25, 2014 at 03:00 PM
    what is a cache?
    1 More Set
    Roy Jackson, Owner, FFC
    1607 Lynchburg Turnpike
    Salem VA 24153
    http://www.1moreset.snappages.com
    http://www.fu6ionfit.snappages.com
    A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort. -Herm Albright
    Date: Tue, 25 Feb 2014 14:54:35 -0500
    To: roycpt@hotmail.com
    Subject: Re: WHY ARE ALL MY FORMS DELETED?
    ...
  • Profile Image

    Answered by pinoytech on February 25, 2014 at 04:11 PM

    Hi,

    Please refer on this article on how to delete browser cache and cookies.

    Feel free to contact us again if you need further assistance.