What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Doesn't show up???

    Asked by dbmacks on February 25, 2014 at 08:39 AM

    People fil out the forms and submit them, but they don't forward to my email inbox at either info@dbmacks.com or dbmacks@thetimetwins.com.

    I have to come to this site, sign in and then go to the inbox here.

    Page URL:

  • Profile Image

    Answered by Carina on February 25, 2014 at 09:52 AM

    I could check that your dbmacks@thetimetwins.com was IN the bounce list:

    Reason(s) : 5.1.0 - Unknown address error 550-'5.1.0 <00000140a1d07344-049f9b09-8778-4c= 6d-bc0a-1b1656ee0b05-000000@amazonses.com> sender rejected. IB504'

    I removed it. The other email wasn't in the bounce list. I created a copy of your email notification and added both email addresses and did a test submission. The sender email is k--s-i@c--x.pt. Can you confirm if you received it on both accounts?

    Thank you