What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is Credit card data entered in an Authorize.net payment form secure?

    Asked by phspirateboosters on February 25, 2014 at 09:43 AM

    When adding a payment option for PayPal the form takes the user to PayPal's site to enter in secure information such as credit card nembers.  With the Authorize.net payment option this information is entered directly into my form.  Is this data secure?

    payment form credit card site payment option
  • Profile Image

    Answered by EliezerN on February 25, 2014 at 11:15 AM

    Thanks for contacting us.

    Please notice that the Credit Card information entered in your form using any of our payment tools is processed directly by the payment processor, so this data is not managed by Jotform. Jotform simply captures the information and then allows the payment gateway to process it so, that the transaction/payment can be completed.

    That way, no Credit Card information is stored in Jotform database and cannot be manipulated by other than the payment processor.

    To secure even more CC information of your users you can convert your form to secure mode:

    Please inform us if you need further assistance with this inquiry.

    Thanks