What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cancelling my account

    Asked by kerrywalters on July 12, 2011 at 04:56 PM

    I need to cancel my jotform account but I can't log in to Plimus.  Please cancel my account for me.



    Kerry Walters


  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 12, 2011 at 05:09 PM

    Hi Kerry,

    As per your request, I have already cancelled your Premium subscription. Since it was cancelled way before your next billing date, your account shall stay Premium until the time you have paid for expires.

    Your account will revert back to free status thereafter. Your forms and account information will stay intact even if it is just a free account. Thank you for doing business with Jotform. Good luck and more power!