My Forms: Sub-folder position is not saved when you edit a form.

  • AgilityAssoc.Canada
    Asked on September 28, 2021 at 3:45 PM

    While editing a form under a sub-folder and going back to My Forms page, you're redirected to the main page instead of being redirected to the sub-folder, example: 

    81b3ac94eca5ec21 1 Screenshot 10

    With the previous version of My Forms page you were redirected to the sub-folder you were before editing the form. 

  • Gokay JotForm Developer
    Replied on October 13, 2021 at 2:50 AM

    Hello,

    Sorry for the inconvenience caused. This issue has been resolved, best.

  • AgilityAssoc.Canada
    Replied on October 13, 2021 at 12:28 PM

    Yes it is now working properly.

    Thank you!

    Robert

  • AgilityAssoc.Canada
    Replied on February 4, 2022 at 11:59 AM

    Hi,

    The issues is back just as it was...

    Robert

  • Parker JotForm Support
    Replied on February 4, 2022 at 12:33 PM

    Hello,

    I have reopened your ticket and sent a message to the developer assigned before. When more information is available you'll be notified here.


  • AgilityAssoc.Canada
    Replied on February 10, 2022 at 10:09 AM

    Hi,

    @gokayokyay Is there any progress on this ticket?

    It is very annoying when I have to upload the xl sheets for sheet-2-form widgets every week and have to go back to the folders. I can do it on all forms tab although it is not as quick.

    I think it should be a quick fix, as it was resolved once before. Looking forward to a resolution when you have the opportunity.

    Thank you in advance.

    Best, Robert

  • AgilityAssoc.Canada
    Replied on February 25, 2022 at 11:03 AM

    Please ask if this can be expedited. Thank you.

    Robert

  • Lucas Support Team Lead
    Replied on February 25, 2022 at 11:26 AM

    Hi Robert,

    Firstly, we would like to apologize for any inconvenience we may have caused.

    For sure our team will put maximum effort to fix this! I messaged them to fix it as fast as possible, as you ordered. Note that unfortunately, we can't give you an ETA, however, rest assured that our team is working on this.

    Thank you very much for your understanding.

    Please let us know if we may do anything to assist you further.

    Thanks for choosing Jotform.

  • gorkemarpaci JotForm Developer
    Replied on July 26, 2023 at 4:51 AM

    Hi Robert,

    Thanks for reaching out to Jotform Support. I am sorry you had trouble with this.

    This issue has been resolved. If you require further assistance, please feel free to contact us.