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I need help with an error message.Asked by gwc on February 25, 2014 at 02:38 PM
a client filling out my questionnaire that the following message and sent me a screenshot of it:
Your credentials could not be authenticated. You will not be permitted access until your credentials can be verified. This is typically caused by an incorrect username and/or password.
If you are a guest, please click here to obtain a temporary guest ID and password."
I do not have a login for the questionnaire. What would have caused this?
Can you please upload the screenshot on this site then paste the link here so we can further assist you with you problem?
We'll look forward to your cooperation. Thanks!
Gary W. Carter, PhD, MT, CPA
4445 West 77th Street, Ste 250
Edina, MN 55435
952.224.2888 | 952.224.2889 (fax)
www.gwcartercpa.com | www.Form1040NR.com
*CIRCULAR 230 DISCLAIMER *
Pursuant to Treasury guidelines any tax advice contained in this
communication does not constitute
a formal opinion. Accordingly, any tax advice contained in this
communication is not intended or
written to be used, and cannot be used for the purpose of avoiding
penalties that may be asserted
by the Internal Revenue Service, or promoting, marketing. or recommending
to another party any
transaction or matter addressed herein. This advice was written to support
After uploading the screenshot, copy the link then paste it on your next response.