What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why do I get this when submitting a test form

    Asked by tamrawhitney on February 25, 2014 at 04:03 PM

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    JotForm Support

    Answered by TitusN on February 25, 2014 at 06:21 PM


    Thank you for contacting us.

    It appears part of your message did not come through to us.

    Is this the message you get when you try to submit the form?

    This is triggered by the time-date fields at the top of the form.

    To fix it, do one of the following:

    1. Give default values for both date-time fields as shown

    2. Or you could delete the two fields, then add two new ones onto the form again.

    Let us know if this helps.