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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I am having issues with the payment / order section.

    Asked by dhhspta on February 25, 2014 at 04:18 PM

     We have our fundraiser form.  In the section where our customers can order either oranges or grapefruit it seems to have a problem.  When you click on the box that says oranges then you select the quantity it correctly adds the right amount into the total.  The problem is the grapefruit one.  When you click the box next to grapefruit it automatically adds $25.00 to the total.  If you try to select a different quantity it won't accept it.  Can you please help me?  Our form is now live so I need help as soon as possible.  Thanks

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    JotForm Support

    Answered by EltonCris on February 25, 2014 at 06:06 PM


    It works fine when I test your form. I assumed you've managed to resolved this?

    If this is not what you want, update us here.


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    Answered by dhhspta on February 25, 2014 at 09:54 PM

    Hi!  Thanks for your reply.  I did finally get it fixed.  I basically had to delete that section and start over then it worked fine.  I still don't know why it had that glitch, but I guess all is well now.  Thanks for checking on it for me! 

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    JotForm Support

    Answered by ashwin_d on February 26, 2014 at 12:44 AM

    Hello dhhspta,

    On behalf of my colleague, you are welcome.

    I am glad that your issue was resolved.

    Do get back to us if have any questions.

    Thank you!