Is there anyway you can add the min max allowance to input masking.

  • Darren
    Asked on September 29, 2021 at 9:21 AM

    Is there anyway you can add the min max allowance to input masking.
    My use case is that every input is 4 alpha and 7 numeric but its possible to leave any of the input missing even with min max enabled

  • Ashwin JotForm Support
    Replied on September 29, 2021 at 2:19 PM

    I am not sure if I have understood your question correctly. Do you mean to say that when you enable input mask as 4 alpha and 7 number, you want the users to not fill the complete input mask?

    Unfortunately, no, it is currently not possible. If you enable input mask in the form field, the user needs to fill input mask. If the input mask is not filled, it will show a validation error message.

    Hope this helps.

    Do get back to us if you have any questions.

  • Darren
    Replied on September 29, 2021 at 4:36 PM

    I couldn't login to post with my Google account.

    I want all 4 and 7 filled

    If you only do 4 and 6 or even less there is no error unlike when you have 11 min and 11 max

  • Darren
    Replied on September 29, 2021 at 4:38 PM

    Oh it did post with my account

  • Ashwin JotForm Support
    Replied on September 30, 2021 at 12:45 AM

    I am not sure if I have understood your question correctly. Please note that irrespective of what min or max property you have set in your form field, if the input mask is not filled, it will display a validation error. Please check the screenshot below:

    1632977121 615540e146cf2 inputMask Screenshot 10

    I would suggest you to please explain the issue a bit more in detail and we will take a look.

    We will wait for your response.

  • darrenlwarren
    Replied on September 30, 2021 at 7:26 AM

    Hi,

    Thanks for your reply, when I first set it up as you have shown in your screenshot it did not work but I have checked again and now it does.

    Regards,