What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We have lost our username and password for our jotform

    Asked by eric on February 25, 2014 at 09:42 PM

    We have recently taken over webmaster duties of our site, but we dont have our jotform username or password! weve tried everything and cant seem to get it to work.  Our jotforms are at www.agfdogtraining.com under the classes tab.  I saw from another users post it is possible to transfer our forms to a new account we create? Please help us!

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    Answered by Cesar on February 25, 2014 at 11:59 PM

    You can indeed create a new user and have the forms cloned to that account.
    Using this guide How-to-Clone-an-Existing-Form-from-a-URL.

    In any case you can also try to reset the password by using the forgot password link on the login page, give you still have the email address that was used on account creation.

    Do let us know if you need further assistance on this. Thank you.