What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can we add product photos?

    Asked by Webdesignbybob on February 26, 2014 at 05:47 AM

    This is a re-post of a comment on How to Add Options to Payment Forms

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    Answered by pinoytech on February 26, 2014 at 09:26 AM


    Yes, you can add image in your product payment field. While adding your product, under Product Details there is an option called Image URL where you append your image. Please take a look at the image bellow.

    If you need further assistance, please let us know.

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    Answered by milladesign on May 08, 2014 at 03:58 AM

    Hi I can't seem to find out how to add the pictures?? Do you have to upload them to ex. Dropbox??

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    JotForm Support

    Answered by ashwin_d on May 08, 2014 at 04:58 AM

    Hello milladesign ,

    Yes you need to upload the image to some web server from where it is accessible through it web URL. It can be dropbox or any FTP/web server. Once you grab the image URL you can add it in the payment tool wizard. Please check the screenshot below on how to add the image for your product:

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by milladesign on May 08, 2014 at 05:06 AM

    I've tried dropbox but are uncertain about how or where to get the link ...

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    Answered by jedcadorna on May 08, 2014 at 06:37 AM


    Thank you for contacting us.

    If want to share the photo of in your dropbox account here's how.

    1. Login to Dropbox.com

    2. Click on Photos

    3. Click on the Photos you want to share

    4. Click on Share photo

    5. Click on Get link

    Or you can use other image repositories online like img.ly,flickr,smugsmug, photobucket etc..

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    Answered by milladesign on May 08, 2014 at 07:19 AM

    Thank you. I do go into

    Photos and click on Get link and paste it into my form but it only shows up as a questionmark ...


    Here are the link: <script type="text/javascript" src="//form.jotformeu.com/jsform/41271351087349"></script>

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    JotForm Support

    Answered by jonathan on May 08, 2014 at 09:23 AM


    I checked the only form http://www.jotform.us/form/32579358277166  on your Webdesignbybob account, but I noted that you have NOT yet added any products/items in the payment tool.


    Please use this guide -Setting-Up-Your-First-Order-Form 

    Add the products/items in the payment tool, and then use the URL link of the image as described by my colleague previously on how to. 


    Kindly inform us if you are still having difficulty adding this to your form.


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    Answered by Webdesignbybob on May 08, 2014 at 10:01 AM
    Thanks, I won't be needing that form.

    Have I a paid subscription? If so, I'd like to cancel it. Thanks!

    I'll use you again down the road.

    Robert Petelle
    1168 Angle Rd.
    Dunedin, Fl. 34698
    (727) 458-6768
    _WebDesignbyBob.com_ (http://www.webdesignbybob.com/index.html)
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    JotForm Support Manager

    Answered by Jeanette on May 08, 2014 at 11:33 AM

    You do not have a paid subscription with us your account Webdesignbybob is free and you can keep it. Please let us know if we can be of further help.

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    Answered by milladesign on May 09, 2014 at 04:55 AM

    I still can´t get the photos to appear in my form ...

    Can you help? Is there also possible to change the size of the products to a bigger size?


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    Answered by FloriDarts on June 29, 2016 at 08:32 PM

    I notice that the images added this way are super small... to the point cannot even make out what the image is.

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    JotForm Support

    Answered by BDAVID on June 29, 2016 at 10:40 PM

    @FloriDarts, let us know if you need help increasing the size, if yes, please open a new thread and let us know what is the form you are working on.

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    Answered by FloriDarts on June 30, 2016 at 08:45 AM
    i found a way to increase the size but it increases the size of every item
    which is kind of retarded as the items are not all the same thing so the
    picture gets skewed or i have to add a ton of white space around the item
    to get it to look right.
    is there a way to increase the image size for each item separately?
    Cherokee O'Larte
    FloriDarts Club President
    Instagram: use #FloriDarts to tag your pictures
    Facebook: https://www.facebook.com/groups/FloriDarts/

    Website: https://www.FloriDarts.club
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    JotForm Support

    Answered by Charlie on June 30, 2016 at 09:55 AM


    I believe you have opened another thread with the same concern. I have answered your inquiry on this link: https://www.jotform.com/answers/872518. Please refer to that one instead. 

    Thank you.