Capture Email and send Notification

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    Asked on February 26, 2014 at 10:04 AM

    Hi Jotform, 

    Love your service. 

    Could you help me understand how to send an automatic notificatiion to the email address input into a form please? 

    Many thanks, 


  • Profile Image
    Answered on February 26, 2014 at 10:37 AM

    Hi Kim I just love Jotform too,

    it spares me a lot of time and

    has a good designing tools


    So lets begin


    First go to the Setup&embed

    then Email alerts 


    and finaly the Add New Email


    You can click the notification email wich serves

    for Users just to submit the content of the form to your email

    But mach more better and user friendlier is to use Autoresponder Email  because it notifies the users that their form has reached You !


    click on the Autoresponder Email  and in the popup Email wizard and click Next


    then you enter your email and name : be advised that  Jotform advices to select "" as the Sender Email  to ensure that the auto-response is not identified by the recipient's email provider as a  spam!

    but you can enter you - clearly visible email.



    and here you can edit the autoresponder text and make a autoresponder template look as you wish.


    Hope I have helped a bit,

    take your time and browse trough Jotform templates and widgets,

    it`s very rewarding service!



  • Profile Image
    Answered on February 26, 2014 at 11:00 AM
    Hi Damir,
    Thanks for getting back to me. I'm very familiar with the process you've
    highlighted but I don't see how I can achieve I need, perhaps I didn't
    explain it clearly enough.
  • Profile Image
    Answered on February 26, 2014 at 12:12 PM

    Hello Kim,

    On how I understand your concern is that you want setup an Autoresponder email where you can send an email to whatever email is captured in your form's email field. If that is correct the steps provided by Damir is exaclty what you need to do to achieve your goal.

    If this is not what you want to do can you please explain further on what you are trying to achieve? Kindly check this guides that might be related to your questions.

    Setting Up Email Notifications

    Creating a Form Autoresponder

    How to receive your email notifications as if your form submitter sent them