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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    URGENT: Calculation Field Not Showing

    Asked by boldnewyork on February 26, 2014 at 10:15 AM

    This field is not showing for me. I've emptied the cache after reading the forum about similar issues, but with no cure. 


    See attached photo.


    Thank you!

    Page URL:

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    JotForm Support

    Answered by BDAVID on February 26, 2014 at 10:53 AM

    Hi, we have implemented a widget for that, which is a lot way friendlier and easier to use. 

    1) Click on Widgets

    2) Type Calculation

    3) Drag and drop the widget into your form, and click on the Wizard icon.

    It will show you the calculation wizard, where you can add the fields and make the formula:

    Try it, let us know what you think, and if you have another question, we will be glad to assist you.

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    Answered by datasphere on February 26, 2014 at 11:02 AM

    Hey boldnewyork 

    have you noticed the info with a exclamation mark in blue circle?

    It says that this field will be hidden and never been shown on the form !


    I think that you have tried  to enter Custom submission ID 

    and it would be shown on any form.

    choose some other way to do what you want because it is not 

    visible in the form attached.

    Hope I helped you!


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    Answered by Carina on February 26, 2014 at 12:14 PM

    If you still need assistance please let us know.