What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it possible to change the username?

    Asked by tjenkins on February 26, 2014 at 11:42 AM

    I am leaving my staff position at the company that uses these forms. When I created the account I used my own name though. I do not want them to have to sign in from now on using my name though.

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    Answered by Carina on February 26, 2014 at 12:47 PM

    Yes, it is possible to change you username.

    You just need to tell us the preferred username and if it is available we can do that change for you.

    Let us know please if you need more assistance.

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    Answered by tjenkins on February 26, 2014 at 01:30 PM
    Is the username "lakeforest" available? I would like it to replace the
    current username of "tjenkins".
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    Answered by EliezerN on February 26, 2014 at 04:06 PM

    Hi tjenkins,

    Unfortunately, the suggested username lakeforest was not available. Please provide alternative usernames so that we can proceed to change the current username.

    Kindly provide at least two in case one is not available.


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    Answered by tjenkins on February 27, 2014 at 06:50 AM
    What about lakeforestchurch?—
    Sent from Mailbox for iPhone
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    Answered by KadeJM on February 27, 2014 at 10:16 AM

    Yes, " lakeforestchurch " is available so I have changed your username to that one for you for now but if you change your mind or want to try something else just let us know. To begin using your new username please log out then log back in using the new username you requested above. :0)