What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    RESULTAT d'UN SONDAGE EN COURS

    Asked by Bruno GIARD  on February 26, 2014 at 12:20 PM

    URGENT

     

    Bonjour,

    J'ai soumis un sondage https://secure.jotformeu.com/form/40564114843350

    Impossible de récupérer les résultats or je sais que j'ai au moins une dizaine de réponses

    Pouvez-vous m'aider

    Cordialement

    Bruno Giard

    style size font jotformeu
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    JotForm Support

    Answered by TitusN on February 26, 2014 at 02:59 PM

    Hello Bruno,

    Thank you for contacting us.

    Please log in to your account and then click on this link: https://secure.jotformeu.com/submissions/40564114843350

    Are you able to see the submission? Thanks

     

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    JotForm Support

    Answered by TitusN on February 26, 2014 at 03:01 PM

    Hang on - It seems you have exceeded your submission limit.

    Remember for secure submissions (https://...) you only have 10.

    I have reactivated your account and made your form accessible.

    Please use this link to prevent your account from being suspended from exceeding the submission limit:

    http://jotformeu.com/form/40564114843350

    Let us know if this helps.

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    JotForm Support

    Answered by TitusN on February 26, 2014 at 03:03 PM

    Oh- sorry - forgot about this:

    Create an account so that you will be able to access your forms easily: http://jotformeu.com/signup

     

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    Answered by QUERCY on February 27, 2014 at 02:20 AM
    Hi,
    Thank you for unlocking my account. Now I can sign in again.
    However, I had already received 10 answers to my form and I cannot find
    them in my inbox. Please tell me how I can manage to retrieve them ?
    Please answer ASAP, my request is quite urgent
    Regards
    Le 26/02/2014 21:01, JotForm Support Forum a écrit :
    ...
  • Profile Image

    Answered by pinoytech on February 27, 2014 at 03:20 AM

    Hi,

    We have transferred this form in your account for you from your guest account. Kindly re-login to your account to see the form.

    If you need further assistance, please let us know.

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    Answered by QUERCY on February 27, 2014 at 05:00 AM
    Thank you
    Let me know if we can interview up to 30 people
    Kind Rgds
    Bruno Giard
    Le 27/02/2014 09:20, JotForm Support Forum a écrit :
    ...
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    JotForm Support

    Answered by KadeJM on February 27, 2014 at 09:46 AM

    I see you are on the Free Starter Plan and right now your account indicates you've only received 6 submissions so far within the past month. The Free Plan allows up to 100 submissions each month so technically speaking yes you could use your form to interview up to 30 people or more if you want. The submission count for Free Plans resets on the first of every month.