What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a gateway that I want to connect to

    Asked by buckeyeduck on February 26, 2014 at 12:33 PM

    Can you or I use an alternative gateway. I have one that I use (paytrace) almost exclusively for our clients, 500k transaction a month, and would like to be able to use your service and pass the paymebts thru paytarce. Is this possible? if not today, what wouldit take to mke it possible?

    transaction and
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    JotForm Support

    Answered by TitusN on February 26, 2014 at 03:21 PM

    Thank you for contacting us.

    I've taken a look at the api documentation for Paytrace... looks like a reasonable request.

    Looks like the documentation has what it takes to create an integration. 

    I have created a feature request and sent it to our developers to that end - no promises, but  we will update this thread upon deliberation

    Thanks.

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    Answered by buckeyeduck on February 26, 2014 at 04:50 PM
    That’s outstanding! Please let me know.
    Thank you!!

    ...
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    Answered by buckeyeduck on March 19, 2014 at 07:18 PM

    just checking back in. any new news? thanks again

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    JotForm Support

    Answered by ashwin_d on March 19, 2014 at 10:55 PM

    Hello buckeyeduck,

    Unfortunately, we have not received any update on this feature request. Upon checking the ticket status, I found that this feature request is accepted by our back end team but we cannot give you an ETA on this.

    We will get back to if this feature is implemented.

    Thank you!

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    Answered by HappyfeetCT on July 23, 2015 at 04:20 PM

    Hello,

    Has there been any progress with this?

     

    Thanks.

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    JotForm Support

    Answered by Kiran on July 23, 2015 at 07:06 PM

    Unforutnately, there is no update yet on this feature implementation. It is still in our nice to do list and we cannot provide any ETA. We'll update here once the feature is ready to use with JotForm.

    Thank you! 

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    Answered by cw360ibs on January 24, 2016 at 12:16 AM

    Another vote for PayTrace... Large revenue generating US companies are using this service.


    Thanks,
    Ryan.
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    JotForm Support

    Answered by BDAVID on January 24, 2016 at 11:34 AM

    @cw360ibs, I raised a request to our developers on your behalf also. If there is any updates, you will be notified here: http://www.jotform.com/answers/754492

     

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    Answered by PayTrace on January 26, 2016 at 12:58 PM

    Hello JotForm support, PayTrace is a JotFrom user and we would certainly love the opportunity to perform an integration with JofForm with our API (http://help.paytrace.com/json).  Please let us know how we can help or you can reach us at integrations@paytrace.com.

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    JotForm Support

    Answered by Kiran on January 26, 2016 at 02:19 PM

    @PayTrace,

    Thank you for your help. The feature is added in our To Do list. Your message has reached our backend team. If any assistance is required, we'll reach you at the email address provided.

    Thank you!