- stringtheoryAsked on February 26, 2014 at 12:40 PM
I am trying to make a duzzit for my contact form I get this message :
There was a problem. Could not activate the Cloud-to-Cloud integration. There was an error. 401 You're not authorized to use (/form/40564198215254/webhooks)
Could it be possible that I need to upgrade my account to be able to integrate itduzzit and jotform?
- KadeJMAnswered on February 26, 2014 at 03:53 PM
How exactly do you currently have your itDUZZit configured? Where exactly are you finding the Integration Access Denied Error when you come across it? I checked the webhook integration with your connection from our end including a test on my testing account and I am not experiencing any issues nor am I finding it at the moment. So right now I think it may have possibly been a temporary issue. Can you please try this again now to double-check it on your end and let us know if you are still experiencing issues with this webhook?
- stringtheoryAnswered on February 26, 2014 at 04:01 PM
Hi KadeJM - my issue was actully resolved by itDUZZit support team.
They were able to figure out that the JotForm API has to be set to FULL ACCESS and not read it only.
I switched it and all is good! Thanks
- JotForm Support ManagerJeanetteAnswered on February 26, 2014 at 04:57 PM
Very happy to know all was sorted out