Dropbox form doesn't work on iPad and iPhone.

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    Patrick Cheung
    Asked on July 13, 2011 at 10:59 AM

    Dropbox form is a great idea, but I found the "Upload a file" button of sample form doesn't work on iPad and iPhone (using Safari browser). Do you have any idea how can I make it work?


    Thank you very much for your help!

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    Answered on July 13, 2011 at 01:05 PM

    Hi Patrick,

    Thank you for sharing your concern. JotForm has been tested to work on an iPad or iPhone. However, if you intend to collect files using the form, there is a known issue regarding file upload button not working in these devices. To address this, you may find this forum thread helpful:



    Please try other iPad-compatible mobile browsers to check if the file upload button works there. Unfortunately, it is a limitation inherent to iPad and iPhone and we cannot do anything about it at the moment.

    In addition, being the owner of the forms, you may find the JotForm iPhone App very helpful in managing your forms, submissions, and other important information about your data.

    Hope this will still be helpful. Please let us know if you have any other concerns or questions. Thank you for using JotForm!