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A person said they submitted the form but I didn't receive it.Asked by aholleron on February 26, 2014 at 03:02 PM
It seems like it is taking people to the Pay Pal page but then not submitting the form once they pay, because I received payment, but not the form.
I tried to test it, but I couldn't without paying, even though in the past it would let you not pay but still submit the form, which I would like for it to able to do.
If you could help me understand this, I would be so grateful!
JotForm Support Manager
The submission should still go to your email inbox no matter if they do not pay and change their mind last minute
I would recommend you to ask your email service provider for your emails @liveoakcenteredh.com to whitelist our domains: