What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    can my jotform account name to be changed?

    Asked by debra on July 13, 2011 at 03:52 PM
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    JotForm Support

    Answered by abajan on July 13, 2011 at 06:49 PM

    Hi Debra

    Thanks for asking. Members cannot change their usernames themselves but the usernames can be changed for them. Please provide the desired username and then allow 24 hours or so for the change to take effect. You will be notified via this thread of the change.


    ~ Wayne

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    Answered by Almunawwara on March 21, 2012 at 08:15 AM

    Please help me out.

    I used ARC for my account name.  Now I cannot access it because I forgot my password, and it shows that the email I used is not in your system. 

    I had made a request, but when I try the link, it just goes to a login screen!


    Debra Alnajjad

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    Answered by moonzkie on March 21, 2012 at 08:18 AM

    Hi Almunawwara,

    Can you please open a new thread so that we can promptly answer your queries.

    Thank you.

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    JotForm Support

    Answered by idarktech on March 21, 2012 at 08:19 AM


    You can continue to this thread: http://www.jotform.com/answers/86123-Cannot-access-my-account