What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I unable to log into my acccount?

    Asked by sethyoni on February 27, 2014 at 08:27 AM
    login login issues cannot login phishing username password
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    JotForm Support

    Answered by KadeJM on February 27, 2014 at 11:19 AM

    I see you've mentioned " Login " so I checked on your account. You are unable to login because your form violated our terms of service which got your account suspended. Forms asking for a Username and Password are not allowed as our form system is designed to collect data which in turn could be used elsewhere for the wrong reasons and this is seen as Phishing.

    If you are willing to remove this form we would be more than happy to reactivate your account.