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    Getting Incomplete Values when trying to upload file more then 20mb

    Asked by Sanders1984 on February 27, 2014 at 08:58 AM


    when the option "Send upload to ftp" is activated, i have  a problem with my form only if the uploaded file is more than 20 mb.

     my  Max Total Upload Size is 500MB

    I see this message:

    there are incomplete fields in your submission  click to upload files is required, as you can see in attached file.

    what can i do in order to solve this problem?


    thank you in advance

    Page URL:

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    Answered by jedcadorna on February 27, 2014 at 12:35 PM


    Thank you for contacting us.

    I've cloned your form and tested it works fine on my end. Please make sure it has already finished uploading the file. I have also cleared your form cache kindly test it again and let us know if the issue still persist. Try to test it to a different browser's as well and clear browsers cache before making any test submission.

    Still uploading status:

    Done uploading status: