A lot of failed uploads on our Upload Form

  • Profile Image
    expodepot
    Asked on February 27, 2014 at 11:29 AM

    Hello,

    Having an issue with our "Send a file" upload form.

    Getting a lot of complaints from clients saying their file failed to upload.

    So I've attempted to do an upload myself for a file that is a 428mb PSD photoshop file. The attached screen shot shows that it failed. Seems like I had a very easy time repeating this issue.

    What's happening here? How do I begin to resolve this?

     

    Thanks,

    Ron Abbate

     

  • Profile Image
    Mike_T
    Answered on February 27, 2014 at 02:11 PM

    I am sorry to inform you, but the Multiple Upload tool is not designed for large uploads.

    Please switch your upload field to the Single Upload mode, and you will be able to receive files up to 1GB.

    Thank you for using our service.