What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
What happens if we receive more submissions in a month than we are subscribed for?Asked by bridgeadvantage on February 27, 2014 at 07:26 PM
What happens if we receive more submissions in a month than we are subscribed for? Is there a charge per additional submission, will submissions be blocked or will we be automatically upgraded?
When your account reach submission limits, your forms and account will be temporarily disabled. They (users) cannot use your form to submit their entries/submission.
Your account and forms will be active again if you upgrade your account or wait for the next counter reset which is every first day of the following month.
If you need further assistnace, please let us know.
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Thank you - will you send us an email to let us know that we have reached
the limit so that we can upgrade?
Yes. Once your account is almost near to reach submission limits, you will be notified via email.
If you need further assistance, please let us know.