What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Is this the form you are talking about? https://www.jotform.com/40538156751153
I made a test with one of my forms and found that I received the quantity in the Notification, look:
Kindly try creating a new notification, that may give you a different result.
Here is how to create new notifications: Setting up email notifications If that does not work, kindly try changing the Default Quantity Property to a Custom Quantity.
Please inform us if you need further assistance.