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    How do I include quantity and product name in the confirmation emails to customers? It only shows total.

    Asked by elgaleon on February 28, 2014 at 12:53 AM

    How do I include quantity and product name in the confirmation emails to customers? It only shows total.

    Emails name quantity product
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    Answered by EliezerN on February 28, 2014 at 10:37 AM

    Hi,

    Is this the form you are talking about? https://www.jotform.com/40538156751153

    I made a test with one of my forms and found that I received the quantity in the Notification, look: 

    Kindly try creating a new notification, that may give you a different result.

    Here is how to create new notifications: Setting up email notifications If that does not work, kindly try changing the Default Quantity Property to a Custom Quantity.

    Please inform us if you need further assistance.

    Thanks