What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is not saving

    Asked by ceffarmoor on February 28, 2014 at 07:44 AM


    I have set-up a form that I want the users to be able to save.  I have one form and the feature works well.  However, on this form, it is not saving the information.  Why is that?

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    JotForm Founder

    Answered by aytekin on February 28, 2014 at 11:19 AM

    I have tested this form:



    And, it worked fine. My submission is received when I looked at submissions page on your account. 

    Is the problem something else?