Enabling RPA to login and retrieve data

  • etiqaCX
    Asked on October 5, 2021 at 12:51 AM

    Hi

    I have RPA running to retrieve data in jotform however everytime it tries to login it failed and account locked. Is there a restriction on robot login? is there a way to enable 2 login (myself and robot) as same time?

  • Rehan Support Team Lead
    Replied on October 5, 2021 at 2:04 AM

    Greetings,

    I believe there is no option available to log in using a Robotic Process Automation. However, you can disable all privacy settings and try it again to see if it works.

    https://www.jotform.com/myaccount/settings

    1633413823 615beabf402f5 Screenshot 10

    Should you have any questions then please let us know.

    Thanks