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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Unable to complete

    Asked by andrejean on February 28, 2014 at 12:53 PM

    I have a registration form and when a person clicks "register", it cannot complete the process. it redirects the participant to a page that says "Incomplete Values".

     

    Page URL:
    http://form.jotform.co/form/40495772253863

    Screenshot
    registration form register and
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    JotForm Support

    Answered by BDAVID on February 28, 2014 at 04:00 PM

    Hi, upon checking your form, I see there is a terms and conditions widget, below of the Youtube one, that is causing the issue:

    Please remove it, and that should solve the problem, you can test my cloned version of your form. Let us know if you have other question.

  • Profile Image

    Answered by andrejean on February 28, 2014 at 04:10 PM
    I removed that but I still can't submit. Here's a screenshot of what happens...
    [cid:A81DD145-75ED-4554-8290-F490381A5679]
    ...
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    JotForm Support

    Answered by BDAVID on February 28, 2014 at 05:11 PM

    Hi, please clear your browsers cache, once you clear your browsers cache, try again. Did my cloned version work on your end? Because in my end is working fine now that I have removed that widget. Also clone my form into your account, and try that one too.

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    Answered by andrejean on February 28, 2014 at 05:20 PM
    Yeah, on your version it works fine. Let me try that real quick and get back to you
    ...