What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is 100% wide, but should only be 300px

    Asked by elle_steiner on February 28, 2014 at 01:36 PM

    I want my form to be only 300px, but it's taking up 100% of the DIV, which I DON'T want. How do I stop it from being 100% wide?

    http://give.brighamandwomens.org/preview/pages/commitment

    Page URL:
    http://give.brighamandwomens.org/preview/pages/commitment

    wide preview div
  • Profile Image

    Answered by pinoytech on February 28, 2014 at 03:43 PM

    Hi,

    Inject this custom css in your form to fix the issue.

    .form-all {

    width: 300px !important;

    }

    Here's the guide: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    If you need further assistance, please let us know.

  • Profile Image

    Answered by elle_steiner on February 28, 2014 at 04:10 PM
    Thank you for all your help.
    Now a more serious problem is occurring - I've created and saved the Jotform with the ONE check box. But after an hour or so, I'll look at the page, refresh it, and Jotform as added TWO more boxes and the text "option 1". No one else is accessing the account, and I haven't gone in, Jotform seems to be just adding them.
    Why is that happening, and is there a way to stop it???
    ELLE STEINER
    Senior Web Designer
    Email esteiner@partners.org
    Office 617.424.4358
    Development Office
    Brigham and Women's Hospital
    116 Huntington Avenue, Third Floor
    Boston, MA 02116
    BWHgiving.org
    [cid:image001.png@01CEAFB4.5978DBF0]
    On Feb 28, 2014, at 3:43 PM, JotForm Support Forum >
    wrote:
    A new response has been received:
    [JotForm]
    Answered by pinoytech
    Hi,
    Inject this custom css in your form to fix the issue.
    .form-all {
    width: 300px !important;
    }
    Here's the guide: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes
    If you need further assistance, please let us know.
    View this thread on JotForm Support Forum Unsubscribe
    The information in this e-mail is intended only for the person to whom it is
    addressed. If you believe this e-mail was sent to you in error and the e-mail
    contains patient information, please contact the Partners Compliance HelpLine at
    http://www.partners.org/complianceline . If the e-mail was sent to you in error
    but does not contain patient information, please contact the sender and properly
    dispose of the e-mail.
    ...
  • Profile Image

    Answered by pinoytech on February 28, 2014 at 04:48 PM

    Hi,

    When I first visit your website where your form is embedded, I already notice 3 options under I take the pledge field.

    Just to be clear also that we don't access or make some modification in users form if there is no permission given by the owner.

  • Profile Image

    Answered by elle_steiner on February 28, 2014 at 04:50 PM
    The problem is that I had already deleted those 2 other options and save the form. But they miraculously came back, and I don't know why.
    ELLE STEINER
    Senior Web Designer
    Email esteiner@partners.org
    Office 617.424.4358
    Development Office
    Brigham and Women's Hospital
    116 Huntington Avenue, Third Floor
    Boston, MA 02116
    BWHgiving.org
    [cid:image001.png@01CEAFB4.5978DBF0]
    On Feb 28, 2014, at 4:48 PM, JotForm Support Forum >
    wrote:
    A new response has been received:
    [JotForm]
    Answered by pinoytech
    Hi,
    When I first visit your website where your form is embedded, I already notice 3 options under I take the pledge field.
    [http://content.screencast.com/users/PinoyTech/folders/Jing/media/b8aa423d-5e1f-4405-a5f8-76927e98f575/2014-03-01_0542.png]
    Just to be clear also that we don't access or make some modification in users form if there is no permission given by the owner.
    View this thread on JotForm Support Forum Unsubscribe
    The information in this e-mail is intended only for the person to whom it is
    addressed. If you believe this e-mail was sent to you in error and the e-mail
    contains patient information, please contact the Partners Compliance HelpLine at
    http://www.partners.org/complianceline . If the e-mail was sent to you in error
    but does not contain patient information, please contact the sender and properly
    dispose of the e-mail.
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 28, 2014 at 05:43 PM

    @Elle

    I suspect the field is defaulting to its initial options. Please recreate that field and do the changes. Make sure the single checkbox contains label, or if you want it labelless, make sure to put atleast double blank space so the form builder will not restore back its default options. Save the form afterwards.

    If we can be of further assistance, let us know here.

    Regards!