What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does anyone have problems with the site freezing?

    Asked by emclanekinsethcom on February 28, 2014 at 03:26 PM

    I've had jotform freeze a few times today. I could still click on everything in the browswer...but the buttons on JotForm wouldn't click...and I just lost all of my report because I couldn't click to save the changes.


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    Answered by jedcadorna on February 28, 2014 at 04:33 PM


    We are sorry to hear that. We have haven't receive any reports about stability issue earlier. Can you confirm if you are still experiencing this problem from your end? Jotform has an autosave feature and i'm not sure why you were'nt able to save any changes.

    Anyhow you can retrieve your previous changes by using the Revision History feature. I suggest you try clearing your browsers cache or use a different browser to isolate the issue. Let us know if the problem persist so we check what's causing this from your end.