Does anyone have problems with the site freezing?

  • Profile Image
    emclanekinsethcom
    Asked on February 28, 2014 at 03:26 PM

    I've had jotform freeze a few times today. I could still click on everything in the browswer...but the buttons on JotForm wouldn't click...and I just lost all of my report because I couldn't click to save the changes.

     

  • Profile Image
    jedcadorna
    Answered on February 28, 2014 at 04:33 PM

    Hello,

    We are sorry to hear that. We have haven't receive any reports about stability issue earlier. Can you confirm if you are still experiencing this problem from your end? Jotform has an autosave feature and i'm not sure why you were'nt able to save any changes.

    Anyhow you can retrieve your previous changes by using the Revision History feature. I suggest you try clearing your browsers cache or use a different browser to isolate the issue. Let us know if the problem persist so we check what's causing this from your end.