I would like to turn off the reCaptcha on my form https://www.jotform.com/211327253577052

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    tamar4u.com
    Asked on October 05, 2021 at 05:26 PM

    Hi,

    I would like to turn off the reCaptcha on my form https://www.jotform.com/211327253577052

    it's a real inconvenience for my customers and makes them not to answer my form.


    Thanks,

    Aviram

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    Jovanne_A
    Answered on October 05, 2021 at 09:46 PM

    Hi Aviram, thank you for contacting support.

    Are you submitting the form multiple times? Please note that our system will automatically add a captcha field when multiple submissions are received from the same IP address in a short period of time to prevent spam submissions.

    Please provide us the IP address to which the issue is related so we can whitelist them. 

    We look forward to your response.