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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Fields not showing when I view submissions

    Asked by grantka on February 28, 2014 at 06:39 PM

    Hello,

    When I receive a notification of a submission, it omits the address of my applicant.  This was working fine yesterday and today this field is suddenly not showing up on my end as the manager of the form.  I tested the form several times today and the field remains blank when I view the submission.

    Thank you!

    Page URL:
    http://form.jotform.co/form/33187003492855

    hello and
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    JotForm Support

    Answered by BDAVID on February 28, 2014 at 07:27 PM

    Hi, maybe there was a glitch during time, cause I just did a test and I see the address appears there:

    Sorry for any inconvenience this should not happen again, if you have another question please open a new thread, we will be glad to assist you.

  • Profile Image

    Answered by Jayne25 on March 28, 2014 at 07:24 AM

    This is happening in my submission too. 

    http://www.jotform.com//?formID=30593840498363

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    JotForm Support

    Answered by TitusN on March 28, 2014 at 08:47 AM

    Hello @Jayne25,

    Please open a new support thread for this so that we can assist and track the issue effectively.

    Click here and tell us about it.

    Thanks