Fields not showing when I view submissions

  • Profile Image
    grantka
    Asked on February 28, 2014 at 06:39 PM

    Hello,

    When I receive a notification of a submission, it omits the address of my applicant.  This was working fine yesterday and today this field is suddenly not showing up on my end as the manager of the form.  I tested the form several times today and the field remains blank when I view the submission.

    Thank you!

  • Profile Image
    BDAVID
    Answered on February 28, 2014 at 07:27 PM

    Hi, maybe there was a glitch during time, cause I just did a test and I see the address appears there:

    Sorry for any inconvenience this should not happen again, if you have another question please open a new thread, we will be glad to assist you.

  • Profile Image
    Jayne25
    Answered on March 28, 2014 at 07:24 AM

    This is happening in my submission too. 

    http://www.jotform.com//?formID=30593840498363

  • Profile Image
    TitusN
    Answered on March 28, 2014 at 08:47 AM

    Hello @Jayne25,

    Please open a new support thread for this so that we can assist and track the issue effectively.

    Click here and tell us about it.

    Thanks