What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Bug: Hidden Fields are shown when editing a submission

    Asked by NRCsupport on March 01, 2014 at 04:30 AM

    My form ends with two hidden fields. When I use the edit-link to edit a submission these fields are visible. They are fields that are created as normal text box fields on the form, but set to hidden.

    Fields that are set to hidden by conditions in the form seem to work correctly, but fields that are preset to hidden show this problem.

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    JotForm Support

    Answered by BDAVID on March 01, 2014 at 11:10 AM

    Hi, thank you for reporting this, I have been able to reproduce the issue, I set the fields to be hidden:

    But when clicking on the edit link, the fields appear on the form:

    I have escalated this to our second level to have it fixed as soon as possible.

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    Answered by NRCsupport on March 01, 2014 at 01:15 PM

    Thank you very much. I look forward to speedy solution of the problem

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    Answered by NRCsupport on March 03, 2014 at 07:21 AM

    Wonderful. Thank you very much. Tested on my form, and it works.

    Once again really speedy service round here - well done.

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    Answered by MBizTools on November 23, 2016 at 03:38 PM

    I am having the SAME issue on my form. It is for my MBizCard Personalization Form. I don't want to put the public link out there as it is something clients have access to. The problem is that I don't want anyone to see the fields I have marked as hidden. Either on original submission or edit submission. On the form the first 3 fields are supposed to be hidden and same with the last 2 fields.
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    JotForm Support

    Answered by John_Benson on November 23, 2016 at 06:13 PM

    In order for us to assist you properly, I have moved your issue to a new thread. Here's the URL: https://www.jotform.com/answers/996792

    Please wait for our reply there shortly. Thank you.