- gatosAsked on March 01, 2014 at 12:07 PM
i would like to charge one more month but i charged.
how i could return to free services.
i press the choise to be free and it shows me
Your subscription has been scheduled to be cancelled manually.
why manually? i would like automatically to stop charge!
- JotForm SupportWelvinAnswered on March 01, 2014 at 02:52 PM
Cancellation of a subscription through Paypal requires a manual process to our end if you have done it through your My Account - Billing Section. You can also do it directly to your Paypal Account. As far as the record is concerned, you already made it. Your account is now scheduled to the Free Plan on April 2, 2014.