What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need help with form

    Asked by CatherineKolkoski on March 01, 2014 at 01:16 PM

    I embeddeed the form and added a new emaill for it to alert to. I do not end up with my Thank you page. It only says, Please wait.... No matter what I do. 

    Page URL:

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    JotForm Support

    Answered by BDAVID on March 01, 2014 at 04:39 PM

    Hi, thank you for letting us know about this, I just tested your form in your site, and I see it did go through without any problem:

    In what browser did you try to submit the form? I just did it in Chrome and Firefox, you might clear your browser´s cache if the issue persist. Let us know what happens.

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    Answered by Mobileonix on March 01, 2014 at 04:40 PM

    I am having same issue with my form payment is going through but no data or emails 


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    Answered by CatherineKolkoski on March 01, 2014 at 05:33 PM

    Yes, I changed it to an iframe.... and it worked then. Did not work to simply embed the form on the site. Thank you!