What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mobile support?

    Asked by WalshMedia on March 01, 2014 at 11:14 PM
    I've got several Jotform forms on my website, all of which perform perfectly on desktop browsers, however issues begin arising with mobile devices (iPhone): • Show/hide features do not seem to be working • Form progress indicator shows 0% • Captcha/identity check is extremely slow or doesn't loadAs Jotform provides such an amazing facility, I would love to maintain my existing setup, however mobile visitors are an important part of my business and if Jotform cannot support these devices, this would constitute a major issue.Examples of my problems are available on these pages of my website:http://www.walshmedia.net.au/contact-us http://www.walshmedia.net.au/contact-us/websiteKind regards,Daniel
    Page URL:
    http://www.walshmedia.net.au/contact-us

    Mobile JotForm check progress indicator iPhone iPad Mobile
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    Answered by Cesar on March 02, 2014 at 02:11 AM

    JotForm forms can definitely be set to be web responsive. Do note that the experience may vary depending on the phone, screen size and version of mobile browser being used. 

    I do not have iPhone handy. Nevertheless I have tested your site on a Nexus7 and a Android mobile device. And the form appears to load better when it is directly accessed from the Form URL as opposed to the website you have posted above. First suggestion I would make is to embedded the form utilizing the iFrame Method

    Do let us know if you need further asssitance. Thank you.