Mobile support?

  • Profile Image
    Asked on March 01, 2014 at 11:14 PM
    I've got several Jotform forms on my website, all of which perform perfectly on desktop browsers, however issues begin arising with mobile devices (iPhone): • Show/hide features do not seem to be working • Form progress indicator shows 0% • Captcha/identity check is extremely slow or doesn't loadAs Jotform provides such an amazing facility, I would love to maintain my existing setup, however mobile visitors are an important part of my business and if Jotform cannot support these devices, this would constitute a major issue.Examples of my problems are available on these pages of my website: regards,Daniel
  • Profile Image
    Answered on March 02, 2014 at 02:11 AM

    JotForm forms can definitely be set to be web responsive. Do note that the experience may vary depending on the phone, screen size and version of mobile browser being used. 

    I do not have iPhone handy. Nevertheless I have tested your site on a Nexus7 and a Android mobile device. And the form appears to load better when it is directly accessed from the Form URL as opposed to the website you have posted above. First suggestion I would make is to embedded the form utilizing the iFrame Method

    Do let us know if you need further asssitance. Thank you.